Knowledge base
Get all the answers to your questions right here within GateHouse’s very own knowledge base.
Schedules
How frequent are your schedules updated?
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Are your schedules containing both Import and Export voyage numbers?
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For which timeframe am I getting Schedules?
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Can I request either the active/current or the next Schedule?
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Can I request a combined schedule from multiple carriers?
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Which carriers are you supporting for the Schedule service?
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Can I subscribe to Schedule change notifications?
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Can I request a Vessel Schedule on an IMO or a Vessel name?
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Can I request a schedule list between an origin and a destination port?
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Vessel Tracking
- Which data will I receive from a Vessel Track Advanced?
- Do I need to subscribe to updates when using Vessel Tracking Basic?
- Can I start a Vessel Track Advanced without knowing Port of Loading?
- Can I use Vessel MMSI when requesting positions from Vessel Tracking Basic?
- Are you providing location for each port call in Vessel Track Advanced?
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Port Intelligence
- Can I get Port intel from both sea and landside?
- Which metrics can I receive from Port Intelligence?
- How often is Port Intelligence data updated?
- Can I get Vessel information regarding the Vessels that are currently at anchorage and berthing?
- As default, which timeframe is the metrics built on?
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Getting started
- Which API environments can I access?
- Can I get a free trial agreement to test the services?
- Can I start Container Tracking without letter of authorization
- What are the onboarding steps in integrating towards the OceanIO API?
- Can I start a trial/Proof of Value-period without doing any coding?
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