You have the questions,
we provide the answers

Use this knowledge base as an encyclopedia for all your enquires – and don’t hesitate to contact us should you find yourself with a question that we haven’t covered here. We have sorted the questions into main six sections that works as a framework for you to better navigate the topics. This transparency will help you get started with us if you need more information regarding our services and the quality of our work and products, but we are also ready to assist with any and all issues both during onboarding and after.

Yes, the events from the Container Tracking service are tagged with a source type letting you know if an event is generated from Carrier data, AIS data or an OceanIO® prediction.