Knowledge base
Get all the answers to your questions right here within GateHouse’s very own knowledge base.
Container tracking
Here you find all the answers to your questions regarding Container Tracking – should you find yourself with a question not answered in this section, you are more than welcome to contact us directly (see the form and contact details below).
Can you fix a erroneous SCAC?
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Will I receive predictions to transshipment ports?
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Can I track a previous shipment?
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Can I initiate a Container Tracking using a House Bill of Lading Number?
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Does GateHouse require a Letter of Authorization to track a container?
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How do I know which transports I’m currently tracking?
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Can I change the JSON output format?
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Which authentication methods does the webhook support?
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What is a webhook?
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Does Container Tracking offer a prediction of discharge?
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Can I use multiple identifiers when starting a Container Tracking?
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Can I start a Container Tracking without SCAC?
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Does Container Tracking support Booking Number?
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Does Container Tracking support Master B/L?
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Which IDs can I use when creating a Container Tracking?
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Can I use my own transport IDs when creating a Container Tracking?
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Is the Container Tracking service DCSA compliant?
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Which GateHouse predictions can I receive from Container Tracking?
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What is the content of a Container Tracking event?
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How does the Container Tracking service validate my input?
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Can I receive exceptions from the Container Tracking service?
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Do you support webhook?
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How can I receive events from a Container Tracking?
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How often will I receive updates?
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How do I start a Container Tracking?
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Vessel Tracking
- Which data will I receive from a Vessel Track Advanced?
- Do I need to subscribe to updates when using Vessel Tracking Basic?
- Can I use Vessel MMSI when requesting positions from Vessel Tracking Basic?
- Can I start a Vessel Track Advanced without knowing Port of Loading?
- Are you providing location for each port call in Vessel Track Advanced?
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Port Intelligence
- Can I get Port intel from both sea and landside?
- Which metrics can I receive from Port Intelligence?
- How often is Port Intelligence data updated?
- Can I get Vessel information regarding the Vessels that are currently at anchorage and berthing?
- As default, which timeframe is the metrics built on?
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- Show Schedules
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Getting started
- Which API environments can I access?
- Can I get a free trial agreement to test the services?
- Can I start Container Tracking without letter of authorization
- What are the onboarding steps in integrating towards the OceanIO API?
- Can I start a trial/Proof of Value-period without doing any coding?
- See all articles
Contact us
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